AFTER ENROLLMENT

What happens next...

Within a short time of submitting your completed Enrollment Application and first month’s premium deposit, Care Access will review your information. If additional information or testing is required, we will contact you. Please reply promptly to any requests for more information, since the need for additional information may lengthen the enrollment process.

Care Access will determine if your application meets its medical underwriting guidelines and you will be notified as to whether your membership application has been accepted or declined.

If you are accepted

If your application has been accepted, you will be enrolled and will receive your: Member Identification ID Card, Individual Member Contract and Handbook with Summary of Benefits, Effective Date of Coverage and Provider Directory.

If you are declined

If your application for membership is declined, you will be notified in writing at the address that you provided on the Enrollment Application and your deposit of your first month's premium will be returned to you.